![]() Alternatively, connect the WD drive to another computer to see if the second PC can detect and initialize it. A way to tell if you have driver problems with one or more USB controllers is to check in Device Manager. ![]() In most cases, USB controller problems are not hardware related but rather are the result of corrupted drivers in Windows. Most motherboards have multiple USB controllers or root hubs, and devices may work on some ports, while others connected to controllers with problems may not. Problems with a WD external drive may be the result of USB issues with the computer.
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